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Friday, September 21 • 11:00am - 11:30am
Total value measurement: Are we counting what actually counts?

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Les Trudzik (ACIL Allen)

Evaluation noun
1. the making of a judgement about the amount, number, or VALUE of something; assessment.en.oxforddictionaries.com

Have you ever been in the situation of believing something is of inherent value but frustrated at not being able to put an adequate measure on that belief?

Evaluation by its very definition requires careful thought about measuring all the attributes of value of the subject or topic under assessment. Not just the tangible benefits but also the intangible. The latter can often be significant but difficult to quantify, especially so in public and social policy settings, where there are increasing needs to consider cross-sectoral and transformational factors, and many of the derived benefits or value may have an indirect relationship with the specific outputs of the program.

Multi-criteria analysis is typically used as the 'goto' way to assess a range of tangible and intangible value measures. But this approach fails to recognise that intangible value by its nature does not usually combine in the same additive way that conventional financial or economic value does. Intangible value, capacity building as an example, is not lost or reduced when given to or shared with others, but is available to both and as such conforms to a network economics model where there are increasing, not decreasing, marginal returns. It is also important to understand the ways in which the different value attributes can interrelate and influence each other.

This presentation will outline how evaluators can address the challenges of first classifying, and then understanding and combining, all the attributes of value that may be being delivered—that is, assessing the total value not just the value that is easy to count.

avatar for Kitty te Riele

Kitty te Riele

Professor, University of Tasmania
My research aims to enhance opportunities to access, participate and succeed in education, especially for young people from disadvantaged and under-represented communities. This includes evaluation research of initiatives that share that aim. I lead the research portfolio at the Peter... Read More →

avatar for Les Trudzik

Les Trudzik

Director, ACIL Allen Consulting
Les oversees the evaluation practice within ACIL Allen. He has over thirty yerars experience in advising public and private sector organisations, with a focus on strategy and policyh development, program evaluation and review, and organisational performance improvement. Les has worked... Read More →

Friday September 21, 2018 11:00am - 11:30am AEST
Chancellor 3