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Wednesday, September 19 • 12:00pm - 12:30pm
Using co-design to give voice to Aboriginal people in the design of a culturally appropriate infant maternal health service

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Sue Leahy (ARTD Consultants)

Traditional consultation approaches typically start with a service or program model in mind and ask for people's views, often ending up with a solution largely reproducing the status quo. Co-design presents a valuable method for disrupting traditional power dynamics. Using creative techniques co-design processes help to build a safe space in which participants can explore difference and find commonalities that cross normal boundaries and relationships. 

This paper describes the steps in a successful co-design process to develop a new maternal and child health (MCH) service model to ensure Aboriginal families have access to culturally responsive and high quality MCH services. Twenty key stakeholders with expertise in working with Aboriginal families or delivering MCH services were drawn from across the state—half Aboriginal and half non-Aboriginal. They participated in a three-phase co-design process that explored in depth the needs and experiences of Aboriginal families, generated new service ideas to respond to these needs and then refined service features for implementation. Through a series of workshops stakeholders produced a flexible and tailored service model firmly centred on the needs of Aboriginal families.

avatar for Liz Smith

Liz Smith

Partner, Litmus
I am a co-founder of Litmus a specialist private sector evaluation company based in Wellington New Zealand and active across Australasia. My evaluation journey started more than 20 years ago as a nurse in the John Radcliffe Hospital Oxford when assessing the effects of a new nursing... Read More →

avatar for Sue Leahy

Sue Leahy

Managing Director, ARTD Consultants
Sue is an accomplished evaluator, policy analyst and facilitator and managing Principal at ARTD, a leading evaluation and public policy company based in NSW. She joined ARTD in 2009 from the NSW Department of Family and Community Services, where she managed a wide-ranging program... Read More →
avatar for Amanda Reeves

Amanda Reeves

A/Manager, Performance and Evaluation Division, Department of Education and Training
Amanda is an experienced evaluation practitioner and policy analyst at the Department of Education Victoria. Amanda has led evaluation projects in a variety of roles in government, the not-for-profit sector and as an external consultant in education, youth mental health and industry... Read More →

Wednesday September 19, 2018 12:00pm - 12:30pm AEST
Chancellor 4